4 Dialog Percakapan Bahasa Inggris Expressing Complaint atau Keluhan – Bagaimana kita bisa mengekspresikan keluhan menggunakan bahasa Inggris? Simak dialog percakapan di bawah ini.
Mifia : Excuse me, when can I get my meal? I’ve been waiting for over 40 minutes. What’s the problem?
Waitress : What did you order?
Mifia : French Fries and Chicken roasted.
Waitress : Just one moment, I’ll go inside and find out what the problem is.
Mifia : Okay. As soon as possible, please.
(After a few minutes)
Waitress : Sorry for the long waiting. Here’s your meal. That was a problem with the oven.
Mifia : Thanks. Anyway, I’m afraid the music is too loud. Can you turn it down?
Waitress : I’ll see what I can do. Is there anything else?
Mifia : Actually, I also ordered Milk Green Tea. But, you give me Lemon Tea. I’d like the other one, please.
Waitress : Okay, Your milk green tea will be coming.
Mifia : Thank you.
Peggy : Good afternoon, can I help you?
Melati : I bought this bag here yesterday. Last night I just realized that the zip was broken.
Peggy : Do you bring the chit?
Melati : Yes, I do.
Peggy : Well, I will tell it to my manager. Can you wait for a moment?
Melati : Okay. I will wait.
Peggy : My manager said that you can exchange your bag that you bought yesterday with the new one.
Melati : It must be. It should have been like that.
Peggy : Well, here is your new bag. Sorry for the inconvenience. Thank you for shopping here.
Melati : That’s okay.
Huto : Hello Ms. Kilani, may I help you?
Kilani : Yes, I ordered portable hard disk two weeks ago. But,, until now I haven’t got further information whether the product is ready or not.
Huto : Oh no! Can you tell me exactly what brand of portable hard disk that you ordered?
Kilani : It is Sun Disk 500MB.
Huto : I’m very sorry, let me check it in the storage first. It must be there. I already restocked it last week.
Kilani : Yes, please.
Huto : Hello Ms. Kilani, sorry for your long waiting. This is the product that you ordered. Check it first to make sure.
Kilani : Yes, this is what I want. Thank you.
Huto : My pleasure Ms. Kilani, again, sorry for the inconvenience. If you have any problem with that product, don’t hesitate to come here. I’ll give you free service.
Kilani : Okay.
Popeye : Hello, Bruno, may I help you?
Bruno : Yes. You told me that you will tidy up the living room after having your friends last night but you did not do that.
Popeye : I’m sorry Bruno, I forgot. I was too tired last night. How about cleaning it out now?
Bruno : Yes, that would be okay.
Popeye : Once again, I’m so sorry Popeye. I swear that the living room will be clean and tidy.
Bruno : That’s good. Do it now.
Popeye : Okay. I’ll do my best.
Bruno : Thank you.
Popeye : Thank you, Ms. McBride – and again – my apologies for the mix-up* yesterday.